We’re Here to Help™ (After the Bill)

At BGE, we understand your frustration. Energy costs are high. Very high. Impressively high. Some might even say elite-tier high. And while we can’t imagine why you’d focus on that, we want you to know we care deeply about how it makes you feel.

This winter, temperatures dropped, energy use increased, and—through a series of events entirely beyond anyone’s control—your bill rose accordingly. Not because you did anything wrong, of course. Just because that’s how things work when you rely on electricity to survive.

You may be wondering why your bill feels higher than what friends in other places mention. Please don’t compare. Comparison leads to questions, and questions lead to disappointment.

But don’t worry—we’re here to help.

How We Help

• We let you pay the very large bill in smaller pieces, so you can experience it monthly instead of all at once
• We average your costs so every month feels consistently uncomfortable
• We send helpful reminders so you don’t forget that the bill exists, even if you were trying to

Financial Assistance There are programs. You may qualify. You may not. Either way, the bill remains impressively ambitious.

Energy Efficiency We encourage you to use less energy going forward, which is great advice—especially after we’ve already charged you premium rates for the energy you needed yesterday.

And remember:
We agree bills are too high. That’s why we’re taking action—by acknowledging it.

Because at the end of the day, while rates may be high, our commitment to saying “we’re here to help” is unwavering.

Learn More. Pay More. Feel Supported.